Send WhatsApp , bulk SMS and email in Namibia from one simple system
Tuma SMS helps Namibian schools, clinics, churches, councils, alumni groups, and businesses send WhatsApp messages, bulk SMS, branded email campaigns, login codes, and two-way conversations with keyword auto-replies - all from one dashboard.
Your first 20 messages are on us. Prefer a guided setup? Request access and we set you up.
Example dashboard
WhatsApp, SMS and email dashboard built for Namibia teams
SMS Sent
128,440
Delivered
121,983
Failed
2,114
School Registration Reminder
Audience: Parents | Sender: TUMA
Trusted by Namibian organisations for WhatsApp, SMS and email communication
UNAM Alumni
Member communication
UNAM Alumni used Tuma SMS for both SMS and email communication during the 2026 AGM.
How it works
A simple process to send WhatsApp, SMS and email in Namibia
Import your audience
Load school, clinic, customer, church, or alumni lists from CSV or connect your system via API.
Write your message
Use saved templates or compose new messages with personalisation variables for each contact.
Send WhatsApp, SMS or email
Run WhatsApp messages, bulk SMS, branded email campaigns, or automated login codes to your selected audience.
Sent
14.2K
Delivered
13.7K
Failed
312
78% delivered - 11,076 of 14,200 recipients
Active campaigns
3
SMS Balance
18,420
Why Tuma SMS
Tuma SMS outreach that drives results for your team
From head office control to everyday staff use, Tuma SMS keeps messaging simple while giving you controls, reporting, and visibility needed for school communication, clinic reminders, and customer alerts.
96.8%
Delivery Rate
128K+
Messages Sent
Productivity
Achieve more productivity with one dashboard
Manage contacts, campaigns, templates, and delivery logs from a single workspace designed for teams that send WhatsApp, bulk SMS and email in Namibia.
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WhatsApp-first, with automatic SMS fallback
Reach people on WhatsApp where they already are. If a message does not land, Tuma falls back to SMS automatically - so it always gets through.
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All clients in one place
Run schools, clinics, departments, or teams without mixing data or balances.
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Easily scale campaigns
From 500 messages to 50,000 - the same dashboard, same workflow, same reports.
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API connections and OTP on WhatsApp or SMS
Connect your system to send login codes on WhatsApp or SMS, plus automatic reminders, alerts, and delivery callbacks.
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Activity history and delivery reports
Track what was sent, delivered, failed, and keep a clear audit trail.
Contact groups
Parents
2,340 contacts
Staff
186 contacts
Alumni Members
5,812 contacts
Total contacts
8,338
Groups
12
Two-way conversation
JOIN
Customer · 09:14
Welcome aboard! You are now subscribed to our updates.
Auto-reply · instant
Contact added to "Subscribers" + welcome series started
Keywords
JOIN
Series steps
3
Link clicks
412
Two-way SMS & automation
Reply automatically and follow up on autopilot
Tuma SMS is not just outbound. Collect opt-ins with keywords, run timed welcome series, target rule-based audiences, and see who tapped the links in your messages.
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Keyword auto-replies
When someone texts JOIN or INFO, reply instantly, add them to a group, or unsubscribe them - no staff needed.
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Drip sequences
Build a welcome series once and Tuma sends each timed step automatically - by keyword, group, or manual enrolment.
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Smart segments
Save rule-based audiences (tags, groups, activity) that always reflect the latest matching contacts at send time.
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Link click tracking
Short links in your campaigns are tracked, so you can measure interest and follow up with the people who tapped.
Use cases
WhatsApp, bulk SMS and email campaigns for Namibia teams
One platform for WhatsApp and SMS notices, clinic reminders, OTP messaging, member communication, and branded email campaigns.
Bulk SMS for schools in Namibia
Send parent notices, registration reminders, fee follow-ups, timetable changes, and exam updates on WhatsApp and SMS from one dashboard built for routine school communication.
Learn moreClinic reminders on WhatsApp and SMS
Send appointment reminders, medicine collection notices, vaccination days, outreach messages, and follow-up communication on WhatsApp and SMS.
Learn moreOne-time passwords on WhatsApp or SMS, approvals, and alerts
Connect your application to send login codes on WhatsApp or SMS, payment reminders, approval notices, service alerts, and account confirmations automatically.
Learn moreBulk email and alumni communication
Run branded HTML email campaigns for alumni, newsletters, events, fundraising, and organisation updates alongside your WhatsApp and SMS work.
Learn moreTestimonials
What our clients say about Tuma SMS
School notices made simple
Tuma SMS helped us reach every parent within minutes. Registration reminders and fee notices go out on time, every time. The dashboard is straightforward and our admin staff picked it up quickly.
Maria K.
School Administrator
Reliable clinic reminders
Appointment no-shows dropped significantly after we started sending SMS reminders through Tuma. The delivery reports give us confidence that messages reach patients.
Dr. Jonas M.
Clinic Manager
Great for alumni events
We used Tuma SMS for our AGM communication - both SMS and email campaigns. The platform handled our contact list of thousands without issues and the support team was responsive.
Selma T.
Alumni Coordinator
Packages
Choose the package that fits your WhatsApp, SMS and email usage
Every plan sends WhatsApp, SMS and email from one dashboard. Pick a monthly package below, or see pay-as-you-go and enterprise volume rates on the full pricing page.
Pay As You Send
Top-up credits as you need them, minimum N$100. SMS, WhatsApp and email with no monthly fee and no contract.
No setup fee
- N$0.60 per SMS
- Pay as you go, no monthly bundle
- Plus WhatsApp from N$0.55 per message
SME Entry
800 SMS + 400 emails included monthly, plus WhatsApp per conversation. N$0.55 per extra SMS, no setup fee.
No setup fee
- N$0.55 per SMS
- 800 SMS + 400 emails included
- Plus WhatsApp from N$0.55 per message
Starter
2,800 SMS + 1,400 emails included, plus WhatsApp. Schools, churches, startups and small teams.
No setup fee
- N$0.49 per SMS
- 2,800 SMS + 1,400 emails included
- Plus WhatsApp from N$0.55 per message
Business
9,600 SMS + 4,800 emails included, plus WhatsApp. Sustained campaign and operational messaging.
No setup fee
- N$0.43 per SMS
- 9,600 SMS + 4,800 emails included
- Plus WhatsApp from N$0.55 per message
Enterprise
20,000 SMS + 10,000 emails included, plus WhatsApp. Volume discount on overage, SLA and custom integration.
No setup fee
- N$0.38 per SMS
- 20,000 SMS + 10,000 emails included
- Plus WhatsApp from N$0.55 per message
Send approved WhatsApp templates, WhatsApp-first with automatic SMS fallback, billed only on delivered messages: login codes N$0.55, notices N$0.85, marketing from N$1.20 (cheaper at volume, down to N$0.70), and service replies free.
Need custom add-ons like contact cleaning, priority support, white-label, or API work?
Support: +264 85 798 3217FAQ
Frequently asked questions about WhatsApp, SMS and email in Namibia
Common questions from businesses, schools, clinics, and member organisations.
Ready to send WhatsApp, bulk SMS and email campaigns in Namibia?
Get set up with Tuma SMS and start reaching your audience today.
Get started
Request your Tuma SMS setup for Namibia
Tell us about your organisation and what messages you need to send. We will help you get set up.
In a hurry? Create your account yourself right now, free, with your first 20 messages on us.
Common uses: WhatsApp and SMS notices, clinic reminders, alumni updates, payment reminders, church updates, OTPs, and email newsletters.
What is included: contacts, groups, WhatsApp, SMS and email campaigns, templates, reports, API access, and delivery tracking.
Support line: +264 85 798 3217