Tuma SMS

One plan. Everything included.

Every feature included. Pay only for the messages you send.

WhatsApp, SMS and email, campaigns, two-way replies, reports and the full API on every plan. From N$0.38 per SMS.

API on every plan. No gating.

Every plan includes everything. No feature is locked.

WhatsApp, SMS and email are peers, use any or all.

WhatsApp, SMS and email, campaigns, two-way replies, reports and the full API are on every plan, from your free 30 days up. A bigger plan only ever buys you a cheaper message, never a feature you were missing.

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30 Days Free

100 SMS + 100 emails free for 30 days, plus WhatsApp. Try every feature, no card needed.

Free / 30 days

N$0.60 per SMS

  • N$0.60 per SMS
  • 100 SMS included per month
  • 100 emails included per month
  • WhatsApp from N$0.55 per message
  • No setup fee

Included on every plan

  • WhatsApp, SMS and email
  • Campaigns and two-way replies
  • Delivery reports and analytics
  • Full API access for integrations
Start 30 days free
Pay as you go

Pay As You Send

Top-up credits as you need them, minimum N$100. SMS, WhatsApp and email with no monthly fee and no contract.

No monthly

N$0.60 per SMS

  • N$0.60 per SMS
  • WhatsApp from N$0.55 per message
  • No setup fee

Included on every plan

  • WhatsApp, SMS and email
  • Campaigns and two-way replies
  • Delivery reports and analytics
  • Full API access for integrations
Choose this plan

SME Entry

800 SMS + 400 emails included monthly, plus WhatsApp per conversation. N$0.55 per extra SMS, no setup fee.

N$500 per month

N$0.55 per SMS

  • N$0.55 per SMS
  • 800 SMS included per month
  • 400 emails included per month
  • WhatsApp from N$0.55 per message
  • No setup fee

Included on every plan

  • WhatsApp, SMS and email
  • Campaigns and two-way replies
  • Delivery reports and analytics
  • Full API access for integrations
Choose this plan
Best value per message Most popular

Starter

2,800 SMS + 1,400 emails included, plus WhatsApp. Schools, churches, startups and small teams.

N$1,750 per month

N$0.49 per SMS

  • N$0.49 per SMS
  • 2,800 SMS included per month
  • 1,400 emails included per month
  • WhatsApp from N$0.55 per message
  • No setup fee

Included on every plan

  • WhatsApp, SMS and email
  • Campaigns and two-way replies
  • Delivery reports and analytics
  • Full API access for integrations
Choose this plan

Business

9,600 SMS + 4,800 emails included, plus WhatsApp. Sustained campaign and operational messaging.

N$6,000 per month

N$0.43 per SMS

  • N$0.43 per SMS
  • 9,600 SMS included per month
  • 4,800 emails included per month
  • WhatsApp from N$0.55 per message
  • No setup fee

Included on every plan

  • WhatsApp, SMS and email
  • Campaigns and two-way replies
  • Delivery reports and analytics
  • Full API access for integrations
Choose this plan
Volume

Enterprise

20,000 SMS + 10,000 emails included, plus WhatsApp. Volume discount on overage, SLA and custom integration.

N$12,500 per month

N$0.38 per SMS

  • N$0.38 per SMS
  • 20,000 SMS included per month
  • 10,000 emails included per month
  • WhatsApp from N$0.55 per message
  • No setup fee

Included on every plan

  • WhatsApp, SMS and email
  • Campaigns and two-way replies
  • Delivery reports and analytics
  • Full API access for integrations
Talk to sales

How we compare

Local benchmark rates for sending one SMS to a Namibian mobile. WhatsApp is billed per delivered message by template type, with volume discounts on bulk marketing.

SourcePer-SMS rate
MTC consumer prepaid N$0.50 to N$1.00 / SMS
TN Mobile prepaid N$0.50 to N$1.50 / SMS
International A2P (Twilio / Plivo) N$0.80 to N$1.30 / SMS
Tuma SMS (Enterprise tier) N$0.38 / SMS

WhatsApp rates

WhatsApp is on every plan, billed per delivered message by template type. Service replies (when someone messages you first) are free.

Message typePer delivered message
Authentication (login codes)N$0.55
Utility (notices, reminders, confirmations)N$0.85
Marketing (bulk broadcasts)from N$1.20, down to N$0.70 at volume
Service repliesFree

FAQ

Common pricing questions

What happens when I exceed the included SMS in a month?
You're billed at your tier's per-SMS rate for the overage, with no surprise charges. Each plan also carries a generous monthly ceiling as a runaway-cost safety net; the dashboard shows running usage in real time and we flag it well before you get near the ceiling, so you can move up a tier without your sending ever pausing.
Is every feature really included on every plan?
Yes. WhatsApp, SMS and email, campaigns, two-way replies, delivery reports and the full API are on every plan, right from day one, free. A bigger plan only ever buys you a cheaper per-message rate and a larger volume allowance, never a feature you were missing.
Is there a setup or activation fee?
No. There is no setup or activation charge on any plan, Enterprise included, so you can start sending straight away.
Can I switch plans?
Yes, up or down at any time. Changes take effect at the start of the next billing cycle and we pro-rate the difference.
What does email pricing look like?
Most paid plans include a monthly email allowance, from 400 up to 10,000 emails a month. Emails within your allowance are included, and above it email is billed at N$0.20 each.
What does WhatsApp pricing look like?
WhatsApp is billed per delivered message by template type: authentication (login codes) N$0.55, utility (transactional notices) N$0.85, and marketing (bulk broadcasts) from N$1.20, with service replies free. Bulk marketing gets cheaper per message as your monthly volume grows, down to N$0.70. You only pay for messages WhatsApp confirms delivered. Undelivered ones are free, and if WhatsApp does not land we fall back to SMS automatically.
How is delivery billed if a recipient is offline?
SMS units are reserved when the message is queued and refunded if the carrier confirms permanent failure. You only pay for messages we hand off to the carrier.
Do you charge VAT?
No. Tuma is not currently VAT-registered, so no VAT is added on SMS, WhatsApp, email or any plan. The price you see is the price you pay. If we register for VAT, it will be shown separately on your invoice at the applicable Namibian rate.
What payment methods do you accept?
Bank EFT and PayM8-routed card payments. Contact us for invoice billing on annual plans.